Return Policy

Eligibility for Returns:
Returns are accepted within 15 days of delivery if the product is unused, unopened, and in its original packaging. To initiate a return, please contact our customer service team with your order number and reason for return.

Non-Returnable Items:
Products that are perishable, personalized, or on sale cannot be returned unless they are defective or damaged upon receipt.

Return Process:
After receiving your return request, we will provide instructions for returning the item. Please ensure the product is securely packaged to avoid damage during transit.

Return Shipping Costs:
Return shipping costs are the responsibility of the customer, except in cases of defective or damaged products.

Refund Policy

Refund Eligibility:
Refunds are issued for returned items that meet our return policy conditions. Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Partial Refunds:
Partial refunds may be issued for products that are not in their original condition or missing parts, not due to our error.

Non-Refundable Fees:
Shipping charges are non-refundable, and any applicable restocking fees will be deducted from the refund amount.